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This privacy statement provides information about the personal information that COS NV. collects, and the ways in which COS NV. uses that personal information.

Personal Information Collection

COS NV may collect and use the following kinds of personal information:

• At cos.be, you provide your name and email address. That is the only information we have from you and all we need to operate the cos.be or the Website (“Website”) and downloadable content (“Content”).
• We use third third-party vendors, identified below, to help with delivery of the Content and processing of your payment details. Those websites do not share any data with COS NV. For instance, we never see any of your payment details. Our payment processors, listed below, have their own privacy policies, data protections, and regulatory compliance procedures.

Legal Basis for Collection of Information

COS NV asserts the following legal grounds for collection of data:

• Explicit Consent: When you sign up for the Content (either free or paid), or any other account at cos.be, you provide explicit consent for COS NV to collect the above listed personal information.
• Contract: If you enter an agreement with cos.be for provision of services in exchange for payment, cos.be will be required to collect the above listed personal information.
• Legitimate Interests: Finally, cos.be may have additional legitimate interests for the collection of the above listed personal information.

Data Processors

COS NV. uses the following data processors with respect to the personal information collected:

• Zoom.com - Video Chat for Hangouts/Conference
• Teams - Video Chat for Hangouts/Conference
• Google Analytics - for website analytics
• Laposta.nl - for newsletters services

Using personal information

COS NV may use your personal information to:

• administer this Website and/or Content;
• personalize the Website for you by displaying your name or changing the appearance of the Website according to your settings if you log in;
• enable your access to and use of the Website, Content, and other services;
• send to you the Content and account-related e-mail;
• send to you statements and invoices;
• collect payments from you; and
• send you marketing communications.

Where COS NV discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. Except for the third-party vendors that collect your data separately when you sign up and pay, COS NV has never shared any of its user data with any third parties.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, COS NV may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

COS NV will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. COS NV will store all the personal information you provide on its secure servers.

Cross-border data transfers

Information that COS NV collects may be stored and processed in and transferred between any of the countries in which COS NV operates to enable the use of the information in accordance with this privacy policy.You agree to such cross-border transfers of personal information.

Children's Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with the Website or Content. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to or on COS NV. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us.

GDPR Compliance

COS NV seeks to fully comply with the European Union’s General Data Protection Regulation (GDPR). Pursuant to this regulation. Consequently, you have the following rights on this website:

1. Right to be forgotten: You may cancel your account at any time. If you wish your data to be permanently deleted, you may contact us at info@cos.be and it will be deleted within 72 hours.
2. Right to object: We have never performed any data science projects on user data and do not anticipate doing so in the future. If, at some point in the future we determine a use for any sort of data science project on our user data, we will notify you in writing before doing so. In that event you may remove your contact data from any such project by emailing us at info@cos.be with the subject line “Opt Out of Data Science”.
3. Right to access and rectification: You can contact us at info@cos.be at any time to access copies of all user data we retain for you. We will remove, update, or change any personal information about you from our servers immediately upon your request.
4. Right of portability: We only retain your name and email address. Nevertheless, we will provide that information to you upon your request.
5. Right to Restriction of Processing:

In addition to the above, an “unsubscribe” option is automatically included in the footer of all newsletters sent from the Website. This allows you to easily unsubscribe from any newsletters. In the event you unsubscribe, we will immediately stop sending you the newsletter.

Updating this statement

COS NV may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Other websites

The Website and Content contains links to other websites. COS NV is not responsible for the contents of those third-party websites or responsible for the privacy policies or practices of any third party.

COS websites: cos.be, costribune.be, costribune.fr. costribune.de, costribune.nl, costribune.eu.

Contact COS NV

If you have any questions about this privacy policy or COS NV ’s treatment of your personal information, please write by email to info@cos.be.

COS nv, Arend de Keyserestraat 8, 9700 OUDENAARDE - Belgium

Latest update
This Privacy Policy was last updated the 7th of May 2023

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Cookie Policy: This website does not automatically collect any information except for information contained in cookie files. "Cookie files are IT data, in particular text files, which are stored on Website User's terminal unit and are intended to use" "the pages of the Website. 

Cookies normally contain the name of the web page they come from, the time for which they are stored on a terminal unit and a unique number." The entity posting cookie files on Website User's terminal unit and obtaining access to those files is the operator of the "Website https://www.cos.be by COS nv based Arend de Keyserestraat 8, 9700 Oudenaarde, Belgium." 

Cookies are used for the following purposes: 

• customization of the contents of Website's web pages so as to match User preferences, and optimization of web" "page use; in particular the files can be used to recognize Website User's device and display a web page in the appropriate way, customized to his/her individual needs;" 
• developing statistics to help understand how Website Users use web pages,to beable to improve their structure and" contents; In many cases browser software (web browser) allows storing cookies on User's terminal unit by default. Website Users are able to change cookie settings at any time via the Opt-In and Opt-out buttons.